Frequently asked questions

Book a free 15-minute strategy call. We'll discuss your business, goals, and recommend the right package. If we're a good fit, we require a 50% deposit to start. You'll receive a simple Content Guide with prompts for what text and photos to provide. We handle everything else.

We match the stack to the project—WordPress when it fits your team and content model, Astro or Next.js when performance and custom product UX matter most, and headless CMS options when editors need flexibility without sacrificing speed. WordPress and WooCommerce sites on our care plans run on private cloud infrastructure, not crowded shared hosting—no matter the stack, we ship lightweight, secure builds with SEO foundations and analytics set up as standard. Most agencies charge extra for these or skip them entirely.

Yes. We choose a CMS and stack that fit your project—WordPress when you want a familiar editor and ecosystem; Astro, Next.js, or a headless CMS when performance and custom UX matter more. We include a training video so you can change text, swap images, update prices, and publish content without breaking the design. If you'd rather not touch it, our Site Plans include content edits.

Yes. While most of our clients are in Trinidad & Tobago, we work with businesses across the Caribbean including Guyana, Barbados, Jamaica, and the Bahamas. We also partner with agencies in the US and UK as a development partner. Everything is managed remotely. No in-person meetings required.

No problem. We offer logo design ($800 TTD) and professional copywriting ($300 TTD per page) as add-ons. For photos, we source high-quality stock images that match your industry. You don't need anything ready before our strategy call. We'll figure out exactly what you need together.

It depends on what you need. A single-page site for a new business starts around $2,500 TTD. A multi-page site built to rank and generate leads is typically around $5,500 TTD. An online store with payments and inventory starts around $9,000 TTD. We custom-build every site on a high-performance stack so your investment supports revenue, not template bloat.

Yes. The Storefront package includes e-commerce with payment gateway integration (for example WiPay, Fygaro, PayPal, or card processing). We configure what fits your business and region.

We still move forward. We give you a clear checklist, can use placeholders where needed, and offer professional copywriting as an add-on if you want help with page text.

Budget hosts put many sites on one shared pool. Our WordPress care plans use private cloud resources, proactive security, daily backups, and monitoring tuned for WordPress and WooCommerce. You pay for reliability and a team that responds when something breaks, not just disk space.

Starter is typically about 10 business days. Authority is usually 10 to 14 business days. Storefront is typically 3 to 4 weeks depending on product count and integrations. Timelines move with how quickly you provide content and approvals.

Yes. Your build includes an editor or content workflow matched to your stack—WordPress, a headless CMS, or another setup we agree on. Authority includes a short CMS training video; Storefront includes a longer session for products and orders.

Yes. You own the site and your content. No lock-in on the build: it is a one-time investment with clear handover.

You choose a care plan for managed hosting, security, and backups, or we help you move hosting if you prefer to self-manage elsewhere. We explain options before launch so there are no surprises.

You tell us about your business and what you are trying to solve. We ask questions, give honest feedback, and recommend a clear direction.

30 to 45 minutes usually.

Not at all. The advice is yours regardless.

Yes. No catch.

Hit the button below and pick a time that works for you.

Pricing depends on scope: number of pages, features, and complexity. We provide a fixed quote after our strategy call so you know exactly what you're investing before we start.

Most projects take 4–8 weeks from strategy call to launch. Timeline depends on your content readiness and the scope of the project.

Yes. We set you up with a content workflow that fits your stack—WordPress, a headless CMS like Sanity, or another approach we define in scope. We include training so you can update text, images, and publish content without breaking the design.

Yes. Our Maintenance & Support plans include updates, security patches, backups, and content edits. We keep your site fast, secure, and up to date.

Marketing sites mostly inform and convert visitors. Web applications are interactive software in the browser: logins and roles, dashboards, workflows, data entry, integrations with your APIs or third-party tools, and experiences people use repeatedly. If users “do work” inside the product, it is usually an app.

We choose the stack for maintainability and fit, often Next.js or Astro with React for the UI, plus APIs, databases, and auth as the project needs. We align the tech with your hosting, compliance, and long-term roadmap.

Scope drives timing. A focused internal tool might take a few weeks; a multi-role portal or MVP with integrations often runs several weeks to a few months. We give a realistic timeline and milestones after discovery.

Usually yes, when vendors expose stable APIs or exports. We map integrations in discovery, define auth and data flow, and build with error handling and monitoring so production use stays reliable.

We can deploy to platforms that suit the stack (for example Vercel, managed Node hosting, or your cloud). For ongoing updates, security, and reliability, we can scope a support plan after launch.

SEO is the practice of improving how your site ranks in organic search. SEO marketing is how we use SEO as part of your broader growth strategy: aligning keywords, content, and technical work with your business goals so traffic turns into leads, not just clicks.

Meaningful movement usually starts in 3 to 6 months, depending on competition, your site’s starting point, and how quickly we can implement changes. SEO is a compounding investment. We set expectations in the strategy call and report on progress monthly.

Paid ads stop the day you stop paying. SEO builds durable visibility in organic results. Most businesses use both: ads for immediate demand and SEO marketing for sustainable, cost-effective traffic over time.

Our SEO services typically cover technical audits, keyword and content strategy, on-page optimization, internal linking, performance fixes, and regular reporting. The exact scope is tailored after we review your site and goals.

Yes. When your customers search by location, we optimize for local intent (Google Business Profile alignment, local landing pages, and citations where relevant) alongside broader SEO marketing.

We track rankings for target terms, organic traffic, engagement, and conversions tied to your goals, not vanity metrics. You get clear reporting so you can see how SEO is contributing to your business.

You can self-host, but you own every security patch, backup, and update. If malware hits your site or a bad update breaks checkout, emergency fixes often start around $1,500 for a single incident. A care plan prevents most of that for predictable monthly cost and keeps your team focused on revenue, not server logs.

We isolate the threat, restore from a clean backup when needed, patch the vulnerability, and get you back online. On Manager and Partner tiers, malware remediation is covered under our guarantee so you are not left negotiating a separate cleanup bill.

These plans cover your WordPress site, database, and files on our infrastructure. Business email (Google Workspace, Microsoft 365, or similar) is usually billed separately. If you tell us your setup, we can recommend the right stack and help with DNS so everything works together.

We need admin access to WordPress, your domain registrar (or DNS), and clarity on any custom plugins or checkout flows. From there we run a migration or onboarding checklist, verify backups, and turn on monitoring before we point traffic to the new environment.

It is time you can use each month for small content edits, troubleshooting plugin conflicts, layout tweaks inside your theme, and quick questions. Larger redesigns or new features are quoted separately so scope stays fair for everyone.

Yes. Plans are month to month unless we have agreed a longer term in writing for a special build. Give written notice before your next billing date and we will help export or hand off hosting details so you stay in control.

We start with a short audit, schedule migration during low traffic when possible, clone and test before DNS cutover, then monitor after launch. You get a clear checklist, a rollback path from backups, and a single point of contact through the move.